Demand of Innovative Services on a Computed Tomography Scan

Abstract

This paper seeks to investigate the needs of service, innovative Mobile Computed Tomography (CT) Scan service, from the leading level of Neurosurgeon in Bangkok, Thailand. The research is proposed investigating Neurosurgeon’s expectations for Mobile CT Scan and current problems of CT scan operating. This is a survey research approach, performing in-depth interview which collected data from 21 Neurosurgeons, 12 hospitals in Bangkok and surrounding areas. Due to the number of samples limited, the descriptive statistics were used to analyze the data. The research address two research questions: According to the first research question, the authors’ findings that most of Neurosurgeon need to use Mobile CT Scan at Operation Room (OR), Intensive Care Unit (ICU), and Emergency Room (ER), respectively. Regarding the second research question, the authors’ analysis reveals purposes and found the current problems that when Neurosurgeon use CT Scan they faced low resolution and slice, moving unstable patients, wriggle patients, and Claustrophobia patients. Therefore, what are the findings of the survey are very useful in the design of new services for Mobile CT Scan to work in the next step.