کتابداری و اطلاع‌رسانی (Nov 2024)

Knowledge Dissemination based on Social Networks: A Systematic Review

  • Leila Jabbari,
  • Mohammad Hasanzadeh,
  • Fatemeh Zandian,
  • Atefeh Sharif

DOI
https://doi.org/10.30481/lis.2023.394252.2062
Journal volume & issue
Vol. 27, no. 3
pp. 59 – 90

Abstract

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Objective: Knowledge is an asset that increases when others share it, and its sharing and dissemination leads to synergy and growth of individual and collective knowledge. In fact, the dissemination of knowledge is the process of communication between two or more people, which includes the transfer and acquisition of knowledge. In knowledge dissemination, the focus is on human capital and interpersonal interactions. In recent years, the expansion of social media has had a significant impact on the ease of spreading knowledge among people. Social media are central members of internet communities that have many possibilities to create interpersonal communication and transfer information and dissemination knowledge. Today, social networks have become a valuable platform to facilitate knowledge sharing and communication, not only at a personal or individual level, but also for organizations. However, despite the significant and rapid growth of research in this field, few attempts have been made to systematically review and synthesize the findings of previous reviews and evaluate the current state of research on the use of social networks in knowledge dissemination. The main purpose of this paper is to provide a better understanding and review the current state of research on the use of social networks for knowledge dissemination.Methodology: In this research, a systematic literature review method has been used to collect and review studies by following a predefined review method, integrating automatic and manual search strategies, in order to cover all related research articles published in this period of time. Systematic search according to keywords reached 253 research outputs, and finally 37 research outputs matching the criteria were determined for in-depth analysis.Findings: After the data analysis process, the results from the selected preliminary studies show a clear and comprehensive overview of current research that focuses on knowledge dissemination through social networks and identify three main activities of social network use, which include the processes of knowledge seeking, knowledge dissemination and social interaction. In addition, factors including accessibility, authenticity, and permanence make social networks a space for knowledge dissemination in all fields. The findings of this study show that organizational conditions, lack of leadership, costs of knowledge compilation, fear of losing the power of knowledge and lack of personal benefit are among the challenges of knowledge dissemination in social networks.Conclusion: The results of this study show that social networks for implementing knowledge sharing are related to different forms of behavior and have the potential to overcome the challenges associated with its use.

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