Revista de Enfermagem da Universidade Federal de Santa Maria (Jul 2020)
Epidemiological profile of care in a private emergency service in southern Brazil
Abstract
Objective: to analyze the profile of the services provided in a private emergency service in southern Brazil. Method: this is an epidemiological and cross-sectional study of 53,949 records made in 2017, submitted to the techniques of descriptive and inferential data analysis. Results: the study suggests generational and gender differences capable of interfering in the accessibility and use of the service, as well as in the seasonal behavior of cases between the days of the week. The demand met at the service is not characterized only by urgent and emergency situations, a fact justified by the guarantee of reception regardless of clinical complexity. Conclusion: less complex care, anxious demand from users for the emergency service and the need to increase actions that guide the flow of users in different spheres of care predominated.
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