To Harm and Heal: Digital Disclosure and Support-Seeking for IPV Victims

Abstract

Technology is used both to harm and assist people in romantic relationships. For intimate partner violence (IPV) victims, online forums, social media, and digital resources are used to cope with and/or seek support. What remains unknown is the extent to which in-person and digital abuse experiences affect victims’ subsequent preferences for and likelihood of using such channels to reveal and get help for their IPV. This study explored how abuse types and victims’ personal and relational characteristics affected preferences for and reported use of technology-mediated-disclosure and -support-seeking. Quantitative self-reports of IPV victims (N = 495; 157 men and 338 women) indicated sought target and media type (in-person or online, sex-specific or co-ed groups, open or closed digital platforms, professional- or lay-managed resources) each varied according to multiple personal (age, sex) and IPV-specific (physical, psychological, and digital abuse) factors; technological experiences; and disclosure and support-seeking practices and preferences of victims. Findings are discussed in terms of implications for digital wellness policies and practices.

Keywords

• intimate partner violence
• communication privacy management
• technology-mediated abuse
• social support