Encouraging employees to report verbal violence in primary health care in Serbia: A cross-sectional study

Abstract

Workplace violence is a serious and multidimensional problem that adversely affects professional and personal lives of employees. The aim of this study was to assess the prevalence and characteristics of verbal violence as a part of psychological violence among employees in primary health care in Belgrade, and to identify contributing factors of verbal violence in the workplace.

Keywords

• verbal workplace violence
• contributing factors
• health workers
• verbalno nasilje na delovnem mestu
• dejavniki spodbujanja
• zdravstveni delavci