You are entitled to access the full text of this document A decision science approach to redesigning organizational structure: empirical insights from business process mapping and strategy alignment

Abstract

This study investigates the complex relationship between organizational structure and strategic planning, emphasizing how business process mapping contributes to decision-making frameworks in organizational design. Through a qualitative case study approach, it illustrates the benefits of integrating organizational structure with business processes to enhance the implementation of an organization's strategic plan. The research highlights the RACI Matrix as a crucial analytical tool in organizational design, ensuring clarity in roles, responsibilities, and accountability while supporting effective decision-making in business processes. Findings underscore the importance of structuring organizations based on optimized business processes to drive efficiency and strategic alignment. The novelty of this research lies in its methodical approach to translating strategic objectives into actionable business process maps, which subsequently serve as the foundation for designing organizational structures through RACI matrix analysis to achieve enhanced role clarity and adaptability. This alignment optimizes operational coherence and strengthens long-term organizational resilience. The study offers a structured framework for objectively designing organizational structures that directly support strategic objectives, providing valuable insights for practitioners and decision-makers in organizational science.