Real-Time Business Intelligence for the Utilities Industry

Abstract

In today’s competitive environment with rapid innovation in smart metering and smart grids, there is an increased need for real-time business intelligence (RTBI) in the utilities industry. Giving the fact that this industry is an environment where decisions are time sensitive, RTBI solutions will help utilities improve customer experiences and operational efficiencies. The focus of this paper is on the importance of real-time business intelligence (RTBI) in the utilities industry, outlining our vision of real-time business intelligence for this industry. Besides the analysis in this area, the article presents as a case study the Oracle Business Intelligence solution for utilities.

Keywords

• Real-time business intelligence
• data latency
• external real-time data cache
• real-time data warehouse
• Oracle Utilities Business Intelligence.