Journal of Process Management and New Technologies (Jan 2014)

BAD BOSS - A GOOD BOSS

  • Ljiljana Stošić Mihajlović

Journal volume & issue
Vol. 2, no. 1
pp. 103 – 109

Abstract

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Regardless of how good intentions and no matter how much experience you have , the boss will certainly make mistakes and there's no reason for him looking for an apology . Making mistakes is an integral part of life - family, including business. There are two classic types of errors. However, these are two completely different species. Some errors are one-time events: quickly identify what has gone wrong, learn from it and do not repeat. Characteristics of a good leader is to correct errors quickly. The second type of error is far more dangerous for the 'health' of the company. This is when the boss does not recognize a mistake when chronic errors become part of management style, causing problems to employees, companies , and ultimately customers . One boss and make "bad boss" - and that is never good.

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