Teoria e Prática em Administração (Dec 2014)
As Placas de Petri de Samuel
Abstract
The case teaching "The Petri dishes of Samuel" mentions a real situation occurred in a small business Medical Laboratory located in the city of Natal-RN. The dilemma of the case comes to a decision-making situation involving João, Director of the Laboratory Tércio Rosado and responsible for the human resources sector of the organization. The case is narrated from his point of view which faces a situation where one employee who works at the company for 25 years can not get adapted to the new technologies of the Medical Laboratory area, although the employee possesses behavioral and attitudinal competences which sets it apart from other professionals. After several attempts of training processes, trying to make Samuel adapt his behavior to the new technological requirements of the position, none of them were successful. Facing the situation the Director had a dilemma to solve: keep him in the company or not? If the company remains the employee, it might discourage the learning development of the other ones? On the other hand, the company would have other alternatives of training him in order to develop the required skills? What could be done? The case was constructed from observational data and informal conversations with employees and with the former owners of the company. Fictitious names were used to preserve the identity of the involved.
