Para uma ergonomia construtiva: as condições para um trabalho capacitante

Abstract

The paper presents a constructive view of ergonomics, aiming not only at work efficiency but also at the continuous and joint development of workers and organizations. This approach articulates the socio-economic models proposed by G. Becker and A. Sen. It is illustrated by a study of decision-making between specialists in oncology, who have to propose appropriate treatments for complex cases. We show that the role of the team goes beyond decision making aid: the discussion on specific cases implies a reflection on the rules themselves. Such a collective reflective activity stimulates the development of both individual and collective knowledge and guarantees the global reliability of the decisions. The conclusion introduces the concept of the enabling environment, the characteristics of which are outlined.

Keywords

• enabling environment
• constructive ergonomics
• reflective activity
• knowledge development