Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation

El Dardery Ola I.S.; Gomaa Ismail; Rayan Adel R. M.; Frendy; Khayat Ghada El; Sabry Sara H.

doi:10.2478/bsrj-2023-0006

Business Systems Research (Sep 2023)

Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation

El Dardery Ola I.S.,
Gomaa Ismail,
Rayan Adel R. M.,
Frendy,
Khayat Ghada El,
Sabry Sara H.

Affiliations

El Dardery Ola I.S.: 1School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt
Gomaa Ismail: 2School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, and Faculty of Commerce, Alexandria University, Alexandria, Egypt
Rayan Adel R. M.: 3School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt
Frendy: 4Graduate School of Management, Business School, NUCB, Nagoya, Aichi, Japan
Khayat Ghada El: 5Faculty of Commerce, Alexandria University, Alexandria, Egypt
Sabry Sara H.: 6School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt

DOI: https://doi.org/10.2478/bsrj-2023-0006
Journal volume & issue: Vol. 14, no. 1
pp. 112 – 130

Abstract

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Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature.

Published in Business Systems Research

ISSN: 1847-9375 (Online)
Publisher: Sciendo
Country of publisher: Poland
LCC subjects: Social Sciences: Commerce: Business
Website: https://sciendo.com/journal/BSRJ

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