Communication and Monitoring- Necessary Processes for Managing and Measuring Conflicts, Absenteeism, Fluctuation and Work Accidents

Abstract

In any organizations, between employees, between employees and management are inevitabily appearing conflicts, absenteeism, personnel fluctuation and work accidents (CAFA factors). To diminish the impact of these social dysfunctions, organizations must pay attention to the effective managing and monitoring using performance indicators and an effective communication process and implementing a good plan of evaluation.

Keywords

• conflicts
• absenteeism
• personnel fluctuation and work accidents
• communication and monitoring