Indicated or elective? The association of providers' words with HPV vaccine receipt

Abstract

Background: Appropriate provider recommendation is crucial to raising HPV vaccination uptake, yet scant research has explored actual conversations between providers and parents, the effect of parental pre-visit vaccine intention on vaccination, or the effect of conversation style on parental satisfaction with that conversation.Methods: We analyzed 146 audio-recorded clinical encounters between providers, parents/guardians, and HPV vaccine-eligible adolescents, from May 2015 to March 2017, at eight practices in Northeastern U.S. Parents completed pre-visit measures of intent to vaccinate and post-visit assessments of satisfaction with vaccine conversations. We qualitatively analyzed transcribed audio recordings and evaluated associations between providers' vaccine introductions and vaccine receipt.Results: Provider recommendations were empirically defined as “indicated” (clear recommendation that the child receive HPV vaccination at that visit), “elective” (vaccination presented as optional), or “contraindicated” (delay recommended). The vaccination rates were 87%, 68%, and 0% following “indicated,” “elective,” and “contraindicated” presentations respectively. Providers' statements attesting to the vaccine's value to the child did not affect receipt. Parental pre-visit intent to vaccinate was associated with vaccine receipt: 100% for likely/very likely compared to 28% for very unlikely. The association between vaccine recommendation style and vaccine receipt was most pronounced with undecided parents, with 92% accepting vaccination after an “indicated” recommendation vs. 68% after an “elective” recommendation. Satisfaction with vaccine conversations was high regardless of recommendation style.Conclusions: The results suggest that the words used to introduce HPV vaccination have the potential to inform parents' HPV vaccination decisions. Providers should be encouraged to simply state, “Your child is due for the HPV vaccine today.”

Keywords

• human papillomavirus (hpv) vaccine
• provider-parent communication
• patient satisfaction