Determinants of Intention to Use of Hospital Information Systems among Healthcare Professionals

Abstract

Health information systems (HISs) are instrumental in improving the efficiency and effectiveness of hospital operations, from managing patient data to enhancing decision-making processes. This study, which holds significant implications for the healthcare industry, aimed to identify the factors that influence users’ intentions to use HISs. The research involved interviews with healthcare professionals licensed to use the HIS of a public hospital. The survey, conducted in 2020, received 113 responses. Statistical methods of descriptive analysis, correlation, and multiple linear regression were used. Two models were examined. The first model investigated the relationship between the dependent variable of the intention to use an HIS and the independent variables of perceived time savings and perceived privacy protection. The second model explored the impact of age and education as control variables in the connection between the intention to use an HIS and time savings and privacy protection. A significant moderate positive correlation was found between the intention to use an HIS and perceived time savings, while a significant weak positive correlation was detected between the intention to use an HIS and education. Regression analysis in the first model revealed a significant connection between the intention to use an HIS and perceived time savings. However, the perceived privacy protection variable did not show a significant relationship with the dependent variable. The second model showed statistical significance in the relationship between the intention to use an HIS and education, but not with the second control variable, age. It can be concluded that education strengthens the positive impact of perceived time savings on the intention to use a health information system (HIS), a finding that has immediate and practical implications for healthcare professionals and researchers in the field of health information systems and healthcare management, underlining the importance of this research in advancing the understanding and adoption of HISs in healthcare settings.

Keywords

• hospital information system
• quality of service
• quality of service
• ICT in hospitals