Advantages, challenges and solutions to assure the security of Iranian government service bus(GSB)

Abstract

While electronic government could help the development of the country and also boost the security and decrease the corruption, but, at the same time it can prepare an infrastructure for other types of crimes and facilitate some type of corruptions. This paper attempts to identify and prioritize the security features and necessities that Government Service Bus(GSB) should have as an electronic government infrastructure. Afterwards vast literature review and interview with the designers and users of this system, the security requirements of different stakeholders were identified. After that by content analysis, these requirements were refined and codified. Three categories of requirements are strategic,, technical and legal or national security requirements. Then adopting Kano model and quality function deployment (QFD) the requirements were processed and prioritized. The results and findings of this research showed that GSB is better than other systems like peer to peer(P2P) and physical document interchange and outperformed them in all dimensions. The main concern of all of respondents and experts were in the area of security. They are unanimous that security framework and standards of the system should be developed and implemented. This also emphasizes the importance of this type of researches.

Keywords

• gsb
• electronic government
• information security
• kano model
• quality function deployment