Energy and Built Environment (Aug 2023)
Impact of occupant autonomy on satisfaction and building energy efficiency
Abstract
The philosophy of building energy management is going through a paradigm change from traditional, often inefficient, user-controlled systems to one that is centrally automated with the aid of IoT-enabled technologies. In this context, occupants’ perceived control and building automation may seem to be in conflict. The inquiry of this study is rooted in a proposition that while building automation and centralized control systems are assumed to provide indoor comfort and conserve energy use, limiting occupants’ control over their work environment may result in dissatisfaction, and in turn decrease productivity. For assessing this hypothesis, data from the post-occupancy evaluation survey of a smart building in a university in Australia was used to analyze the relationships between perceived control, satisfaction, and perceived productivity. Using structural equation modeling, we have found a positive direct effect of occupants’ perceived control on overall satisfaction with their working area. Meanwhile, perceived control exerts an influence on perceived productivity through satisfaction. Furthermore, a field experiment conducted in the same building revealed the potential impact that occupant controllability can have on energy saving. We changed the default light settings from automatic on-and-off to manual-on and automatic-off, letting occupants choose themselves whether to switch the light on or not. Interestingly, about half of the participants usually kept the lights off, preferring daylight in their rooms. This also resulted in a reduction in lighting electricity use by 17.8% without any upfront investment and major technical modification. These findings emphasize the important role of perceived control on occupant satisfaction and productivity, as well as on the energy-saving potential of the user-in-the-loop automation of buildings.
