A Human Centered View on E-Maintenance

Abstract

In general the objective of E-Maintenance is to organize, structure and link the Information and Communication Technologies (ICT) to develop a maintenance support system that is effective and efficient during the whole life cycle of the product. Among the many challenges of E-Maintenance, human centered solutions that can better assist technicians and engineers are emerging, using ICT resources integrated with visualization technologies, such as Augmented Reality (AR). Supported by a human centered infrastructure, AR can bring knowledge to the real physical world, to assist the technician perform his/her work without needing to interrupt to consult manuals or electronic systems for information, real time data and safety issues. This work reviews solutions to create a human centered E-Maintenance and discusses the steps to implement this vision.