Employee Performance Analysis at Bank Syariah Indonesia

Abstract

On August 9, 2021, in Indonesia, the Bank Syariah Indonesia (BSI) was established through the merger of three Islamic banks. It is expected that the BSI, as the largest Islamic bank, will be capable of encouraging national economic growth. However, to ensure effective operation, the bank's management must carefully study and analyze employee culture, motivation, and skill changes that affect their performance. This study aims to identify the impact of organizational culture, competence, and work motivation on employee performance at Bank Syariah Indonesia. The sample of this study was permanent employees at Bank Syariah Indonesia's head office. Operationalization variables to develop research instruments, the authors use the indicators used by previous studies because they have been tested and validated.Data analysis methods using SEM (Structural Equation Model) with SPSS (Statistical Program for Social Science) and Amos 26 software. This study shows that organizational culture, employee competence, and motivation has a significant positive effect on employee performance. The organizational culture variable does not significantly affect work motivation at PT Bank Syariah Indonesia. In addition, work competence has a significant positive effect on work motivation. In recent years, the acceleration of globalization, increasing competition and the development of information and communication technologies have added new concepts such as knowledge and innovation to organizational culture. So, the Bank Syariah Indonesia should be able to combine Islamic values and Industry 4.0 to create a comfortable working climate for employees.

Keywords

• organizational culture
• employee competence
• work motivation
• employee performance
• banking industry