Information and values in the decision-making support: A systematic literature review in the corporate sustainability context

Abstract

This research identified and analyzed, by a systematic review of the literature, the relationship between information and values in supporting the decision making, in the corporate sustainability context. It was verified that the relationships between information and values, in the researched context, take place from three "macro processes": Information and Knowledge Management, Informational Strategy, and Dissemination of Information. These relationships range all the stages of the decision making, affecting the rationale applied by the decision-maker regarding the adherence of corporate sustainability practices. This suggests that the organizations may benefit themselves when developing information presentation strategies aligned, not only to the stakeholders’ values, but also in the way that these values engage with the information.

Keywords

• value creation
• strategic decision
• information flow
• decision making process
• corporate social responsibility