AVALIAÇÃO DOS CURSOS DO PROGRAMA NACIONAL DE FORMAÇÃO DE ADMINISTRAÇÃO PÚBLICA (PNAP): A VISÃO DOS DISCENTES DE UMA INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR

Abstract

The present study aims to: meet the acceptance levels ( measured by the dimensions usefulness , ease , pleasure , concentration, subjective norm , and control) and satisfaction (measured by expectations confirmation , attitude and satisfaction ) in relation to the courses of the National Public Education Administration Program ( PNAP ) ; know the students profile in a Federal Institution of Higher Education ( IFES ) and verify if this profile interferes on acceptance and satisfaction about PNAP courses. So, was made a descriptive and quantitative research based on Lee (2010) model, with 236 students who asking whit a seven point scale (1- strongly disagree to 7- strongly agree). The results showed good rating in all dimensions, and the lowest average was for subjective norm (4.88) and the size was evaluated best attitude (6.14). It was found also that there was influence of profile 16.96 % variable, which led to the conclusion that the profile of the respondent interferes very little in the perceptions of students on courses PNAP. We conclude that this is an exploratory study, but contributes to the understanding of distance education to include new dimensions to the study of the use and acceptance of technology in education like expectations confirmation and satisfaction.

Keywords

• e
• learning
• pnap
• acceptance
• satisfaction
• student evaluation