South Asian Journal of Marketing (Oct 2023)

Best time to post and review on Facebook and Instagram: analytical evidence

  • Nripendra Singh,
  • Anand Jaiswal,
  • Tanuj Singh

DOI
https://doi.org/10.1108/SAJM-09-2022-0059
Journal volume & issue
Vol. 4, no. 2
pp. 128 – 141

Abstract

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Purpose – The study aims to investigate the time for social media posts and reviews in order to determine the best timing to ensure maximum outreach and interactions from users. The study intends to analytically investigate a company's Facebook and Instagram pages to get meaningful insights for effective post management. Design/methodology/approach – “Great Deal Tires” company’s Facebook and Instagram business pages were taken as the case study and patterns and analytical insights for different posts using Facebook and Instagram analytics were identified. The study categorically selected posts from Facebook pages and Instagram pages that were posted at different times and assessed on their impact. Findings – According to the study, Tuesday and Wednesday have higher engagement on the Great Deal Tires Facebook page, while Friday has higher engagement on Instagram. The study also provided valuable insights into post content and timing in order to increase the marketing impact of the posts. Originality/value – The study provides an analytical framework for analyzing post and review timing on various company business pages, allowing marketers to initiate more user visits and interactions.

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