Journal of Patient Experience (Apr 2021)

Partnership Enhancement Program: Piloting a Communication Training Program for Cystic Fibrosis Care Teams

  • Cynthia George MSN, FNP,
  • Katherine F Raymond MSW,
  • Lauren Collins MPH,
  • Zafreen Arefy MBA,
  • Traci M Kazmerski MD, MS

DOI
https://doi.org/10.1177/23743735211014049
Journal volume & issue
Vol. 8

Abstract

Read online

Optimal information sharing between people with cystic fibrosis (PwCF), caregivers, and clinicians is key to managing CF. Based on research indicating the CF community’s interest in improved care conversations, the Cystic Fibrosis Foundation partnered with the Academy of Communication in Healthcare to customize their relationship-centered communication training program for CF and pilot the Partnership Enhancement Program (PEP). Facilitated by interprofessional certified CF clinicians, PEP consisted of a full-day workshop and follow-up session with CF care teams. Over 98% of survey responses highly rated the applicability of the skills to respond to PwCF, and caregivers needs more effectively.