Experiences of patients and health care professionals on the quality of telephone follow-up care during the COVID-19 pandemic: a large qualitative study in a multidisciplinary academic setting

• Marian J E Mourits,
• Barbara C van Munster,
• Gyorgy B Halmos,
• Gera A Welker,
• Hester J van der Zaag-Loonen,
• Emoke Racz,
• Famke M van Erkel,
• Myrthe J Pet,
• Elles HM Bossink,
• Cathy F M van de Graaf,
• Marije T J Hodes,
• Sonja N van Ogtrop,
• Barbara van Leeuwen,
• Anna K L Reyners

Affiliations

Marian J E Mourits

4 Department of Obstetrics and Gynaecology, University of Groningen, University Medical Center Groningen, Groningen, The Netherlands

Barbara C van Munster

Internal Medicine, University Medical Centre Groningen, Groningen, The Netherlands

Gyorgy B Halmos

4 Ear, Nose and Throat, University of Groningen, University Medical Center Groningen, Groningen, The Netherlands

Gera A Welker

1Centre of Expertise on Quality and Safety, University of Groningen, University Medical Centre Groningen, Groningen, The Netherlands

Hester J van der Zaag-Loonen

1Apeldoorn Dizziness Centre, Gelre Hospital, Apeldoorn, The Netherlands

Emoke Racz

4 Department of Dermatology, University of Groningen, University Medical Center Groningen, Groningen, The Netherlands

Famke M van Erkel

Medicine, University of Groningen, Groningen, The Netherlands

Myrthe J Pet

Medicine, University of Groningen, Groningen, The Netherlands

Elles HM Bossink

Medicine, University of Groningen, Groningen, The Netherlands

Cathy F M van de Graaf

Medicine, University of Groningen, Groningen, The Netherlands

Marije T J Hodes

Medicine, University of Groningen, Groningen, The Netherlands

Sonja N van Ogtrop

Medicine, University of Groningen, Groningen, The Netherlands

Barbara van Leeuwen

Surgical Oncology, Universitairy Medical Centre Groningen, Groningen, The Netherlands

Anna K L Reyners

Medical Oncology, University Medical Center Groningen, Groningen, The Netherlands