Cogent Business & Management (Dec 2024)
Technostress in times of change: unveiling the impact of leadership styles in Cambodia’s public organizations in the wake of COVID-19
Abstract
AbstractThis study examines the impact of different leadership styles on technostress within public organizations in Cambodia amidst the challenges of the COVID-19 pandemic. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 351 employees working in various public organizations across Cambodia. The study specifically investigates the relationships between three leadership styles—transformational, transactional, and laissez-faire—and the level of technostress experienced by employees. The findings reveal a statistically significant and positive relationship between transformational leadership and a reduction in technostress, suggesting that transformational leadership qualities such as inspiration, motivation, and individualized consideration effectively mitigate the adverse effects of technostress. Conversely, transactional and laissez-faire leadership styles are positively associated with increased levels of technostress, indicating that these styles may exacerbate the stress employees experience in response to technological changes and challenges. The study contributes to the existing literature by providing empirical evidence on the impact of leadership styles on technostress in a unique cultural and organizational context. It offers valuable insights for policymakers, organizational leaders, and practitioners in understanding the role of leadership in managing technostress, especially during times of crisis and rapid technological change. The study also highlights the importance of leadership development programs in public sector organizations that emphasize leadership styles that help reduce technostress. The findings emphasize the need for a balanced approach to leadership that considers both the demands of technological adaptation and the well-being of employees.
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