Quality assurance and evaluation of e-learning programs and courses

Abstract

The objective of this work is to explore the categories, criteria and indicators necessary to evaluate the quality of the educational programs and the instructional design of their courses on e-learning. This is, with the intention of generating indicators and/or instruments for quality assurance and its evaluation that serve intrinsic purposes to the instructional design, to the operation of the courses object of the design and the educational programs in this modality, as well as to administrative purposes in higher education institutions. For this, different models are examined, and the context of the official Mexican evaluation models is reviewed. Finally, recommendations are integrated according to the situation of Higher Education Institutions in Mexico.

Keywords

• e-learning
• instructional design
• quality assessment
• quality assurance
• higher education