Work From Anywhere (WFA) : Formulation of Policy Design For the Work System of State Civil Apparatus as Government Bureaucratic Efficiency In The New Normal Era

Abstract

The changes in societal dynamics following the Covid-19 pandemic prompted the government to seek appropriate policy directions for the civil servants, leading to the introduction of a Flexible Working Arrangement (FWA) policy, including Work From Home (WFH), as detailed in KemenPANRB Circular Number 19 of 2020. This policy, implemented to prevent the spread of Covid-19, demonstrated significant performance improvements, which has now set the stage for a new model in the New Normal era: Work From Anywhere (WFA). This model allows civil servants to work from various locations, thereby enhancing their performance and the quality of public services. The WFA approach aligns with Industry 5.0 by integrating work culture with evolving technological infrastructure, as outlined in Presidential Regulation No. 81 of 2010. Utilizing a normative legal research method, including legislative and literature reviews, and descriptive analysis of qualitative data through a deductive approach, the research concludes that the WFA concept represents a substantial advancement for the government. It incorporates a monitoring and evaluation system as per civil servants regulation Number 8 of 2022, with a recommendation for the establishment of a PermenPANRB to ensure that this policy is not merely a temporary solution but a strategic, future-oriented measure aimed at enhancing civil servants performance based on actual results.

Keywords

• civil servants
• bureaucratic
• work from anywhere