Sentiment Analysis of Public Social Media as a Tool for Health-Related Topics

Abstract

For decades, researchers have experimented with the possibility that machines can equal human linguistic capabilities. Recently, advances in the field of natural language processing (NLP) as well as a substantial increase in available naturally occurring linguistic data on social media platforms have made more advanced methodologies such as sentiment analysis (SA) gain substantial momentum on contemporary applications. This document compiles what the authors consider to be some of the most important concepts related to SA, as well as techniques and processes necessary for the various stages of its implementation. Furthermore, specific applications related to the extraction and classification of social media data using novel SA techniques are presented and quantified, with an emphasis on those used for the identification of mental health degradation during the COVID-19 pandemic. Finally, the authors present several conclusions highlighting the most prominent benefits and drawbacks of the methods discussed, followed by a brief discussion of possible future applications of certain methods of interest.

Keywords

• COVID-19
• literature review
• public social media
• sentiment analysis