Factors influencing the adoption of electronic identity in Nigeria

Abstract

Despite its benefits, adopting electronic identification in Nigeria has been slow. This study aims to identify the factors influencing electronic identification adoption in Nigeria using the Technology Acceptance Model and self-determination theory as bases. The model was expanded to include digital literacy, access to information and communications technology, perceived credibility, and trust. A total of 692 responses were collected using a questionnaire distributed using convenience sampling. The data was analysed using partial least squares structural equation modelling. The findings indicate that the strongest factor affecting the adoption of electronic identification is perceived credibility, followed by perceived usefulness and perceived ease of use. Furthermore, electronic identification adoption is also predicted significantly by digital literacy, trust, and perceived autonomy. However, access to information and communications technology was found to have no significant impact on electronic identification adoption, while perceived cultural influence had a negative effect. These findings provide insights into the factors influencing electronic identification adoption in Nigeria and suggest strategies to increase adoption rates.

Keywords

• electronic identification
• perceived credibility
• digital literacy
• trust
• perceived autonomy
• cultural values