Marketing Libraries Journal (Aug 2018)
Hooking your Audience: Tailored Instruction Marketing
Abstract
Reaching a targeted audience is the crux of any good marketing plan, but selecting the right strategies can ensure one’s message is heard. In 2016, Georgia State University Library, Dunwoody Campus, adopted a new approach toward faculty outreach via a liaison program. The library launched a multiyear marketing plan focused on tailoring promotional materials and new strategies to specific faculty with the goal of increasing instruction numbers and collaboration. This article outlines strategic development of the marketing plan, the most successful tactics, and recommendations for promotional materials, overall impact, and future directions.