فرایند مدیریت و توسعه (Dec 2021)
A Model of Antecedents and Consequences of Various Organizational Anti-Citizenship Behaviors against Female Managers in Tehran University of Medical Sciences
Abstract
Purpose: Organizational behavior is of great importance regarding the state organizations personnel, particularly the hospital staff, who play a significant role in rendering service to people. Due to the stressful workload they have had during Covid-19 pandemic, this research is implemented to present a model of the antecedents and consequences of various organizational anti-citizenship behaviors against female managers in Tehran University of Medical Sciences. Methodology: With regard to the purpose, this research was applied; its approach was both qualitative and exploratory, while it used thematic analysis method. The Data collection tool was semi-structured interviews with a sample of 14 female managers of Tehran University of Medical Sciences, who were selected through snowball sampling method. Findings: The network of themes developed in this research contains 226 basic items, 9 comprehensive items and 3 organizing items. The precedents of the organization's anti-citizenship behaviors against female managers include themes such as job factors, behaviors and mindset of managers; together with managerial levels, structural-organizational and socio-cultural-economic factors. Also, the consequences of the organization's anti-citizenship behaviors against female managers are the themes which include reduction in human-social capital, performance and organization's credibility. Originality: The enriching value of this research lies in presenting a completely new model including antecedents and consequences of organizational anti-citizenship behaviors in medical organizations. On the one hand, such a model has not been presented in domestic research so far, and on the other, the directional approach of this model is based on the experiences of female managers in the medical field.
