International Journal of Information Systems and Project Management (Apr 2023)

Towards a framework for developing visual analytics in supply chain environments

  • Alireza Khakpour,
  • Ricardo Colomo-Palacios,
  • Antonio Martini

Journal volume & issue
Vol. 11, no. 1

Abstract

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Visual Analytics (VA) has shown to be of significant importance for Supply Chain (SC) analytics. However, SC partners still have challenges incorporating it into their data-driven decision-making activities. A conceptual framework for the development and deployment of a VA system provides an abstract, platform-independent model for the whole process of VA, covering requirement specification, data collection and pre-processing, visualization recommendation, visualization specification and implementation, and evaluations. In this paper, we propose such a framework based on three main aspects: 1) Business view, 2) Asset view, and 3) Technology view. Each of these views covers a set of steps to facilitate the development and maintenance of the system in its context. The framework follows a consistent process structure that comprises activities, tasks, and people. The final output of the whole process is the VA as a deliverable. This facilitates the alignment of VA activities with business processes and decision-making activities. We presented the framework's applicability using an actual usage scenario and left the implementation of the system for future work.

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