Evaluating the performance of selected military hospitals in Tehran in response to Covid‐19 pandemic: A cross‐sectional study

Abstract

Abstract Background and Aims The rapid spread of coronavirus disease 2019 (Covid‐19) led the need to admit a large number of infected people to hospitals in a short period of time, turning them into one of the most important responsive organizations. This study aims to evaluate the performance of selected military hospitals because they carried out a military operation in Tehran in response to the recent pandemic. Methods This is a descriptive‐analytical study. The statistical population of this study consisted of military hospitals responding to Covid‐19 pandemic in Tehran. A checklist to evaluate the performance of hospitals in response to Covid‐19 pandemic (six areas, 23 sub‐areas and 152 items) was used as a data collection tool in this study. This tool had six domains, including risk management and planning, coordination and communication, infection prevention and control, diagnosis and treatment, education and training, and resource management. Results The overall performance of selected hospitals was 63%, which indicated a good performance. The domain of coordination and communication obtained the lowest score. Conclusion The investigated hospitals had good performance because they had a desirable access to resources. Periodic self‐assessment and accreditation is recommended to improve the performance of these hospitals.

Keywords

• Covid‐19
• hospital
• pandemic
• performance evaluation