DIGITAL RESOURCES AS AN EFFECTIVE MEANS FOR DEVELOPING COMMUNICATIONS SKILLS OF A FUTURE DOCTOR

Abstract

Background. This paper presents the experience of introducing the integrated course “Speech aspects of patient-centered communication” into the educational process of medical students. The research relevance is due to the low motivation of students to study linguistic disciplines. However, there is a direct correlation between the level of communication skills developed at language courses and the efficiency in solving professional problems, including those related to the treatment of patients. Purpose. The paper is aimed at justifying the use of digital resources as an effective means of mastering the skills of communication between a doctor and a patient. Materials and methods. The material of the study is educating videos, cases designed for visualizing ‘Virtual patient’, digital texts, interactive resources (https://wordwall.net/ru, https://quizlet.com, https://genial.ly, etc.), as well as and the content based on them, i.e., presentations, videos, multimedia materials. The paper uses theoretical and empirical research methods, including discourse analysis and the method of modeling situations “doctor – patient”. Results. The introduction of digital resources contributes to the conscious developing of the future doctor communication skills and the change in the existing attitude of students to this process from - "I know how to communicate with patients" - to the opinion - “I still have a lot to learn and develop both universal basic patient orientated communication skills (establishing contact, taking anamnesis, completing a consultation) and advanced communication skills of explanation and planning.” Conclusion. The conditions for mastering the communication skills of a future doctor are as follows: 1) organization of classes based on a collaborative approach involving active learning methods; 2) integration of subject areas, in particular language and medicine; 3) use of digital resources imitating the real working conditions with the patient and allowing you.

Keywords

• patient-centered communication
• case
• virtual patient
• communication skills of a doctor
• flipped classroom
• visualization