AN EMPIRICAL STUDY ON ACCEPTANCE OF TECHNOLOGY BASED INFORMATION SYSTEMS BY PROPERTY MANAGEMENT EMPLOYEES

Abstract

The purpose of this study is to know the effect of acceptance in the use of Micros Fidelio information system on Property Management employee using external factor, namely institution factor and individual factor using Technology Acceptance Model framework. The research model was made to verify fourteen hypotheses in modeling technology acceptance. The population in the study was permanent employees of property management companies consisting of hotel, villa and restaurant divisions. Since the population consists of divisions within a business unit, proportional sampling was used as the sampling technique. 115 respondents were used as samples within the period of December 2017 until January 2018, because the testing of Micros Fidelio information system began to be applied. Models and hypotheses will be tested and processed using PLS 3.0 software.

Keywords

• Management commitment
• self efficacy
• personal innovativeness
• perceived usefulness
• behavioral intention