JMIR Mental Health (Oct 2024)
An Ethical Perspective on the Democratization of Mental Health With Generative AI
Abstract
AbstractKnowledge has become more open and accessible to a large audience with the “democratization of information” facilitated by technology. This paper provides a sociohistorical perspective for the theme issue “Responsible Design, Integration, and Use of Generative AI in Mental Health.” It evaluates ethical considerations in using generative artificial intelligence (GenAI) for the democratization of mental health knowledge and practice. It explores the historical context of democratizing information, transitioning from restricted access to widespread availability due to the internet, open-source movements, and most recently, GenAI technologies such as large language models. The paper highlights why GenAI technologies represent a new phase in the democratization movement, offering unparalleled access to highly advanced technology as well as information. In the realm of mental health, this requires delicate and nuanced ethical deliberation. Including GenAI in mental health may allow, among other things, improved accessibility to mental health care, personalized responses, and conceptual flexibility, and could facilitate a flattening of traditional hierarchies between health care providers and patients. At the same time, it also entails significant risks and challenges that must be carefully addressed. To navigate these complexities, the paper proposes a strategic questionnaire for assessing artificial intelligence–based mental health applications. This tool evaluates both the benefits and the risks, emphasizing the need for a balanced and ethical approach to GenAI integration in mental health. The paper calls for a cautious yet positive approach to GenAI in mental health, advocating for the active engagement of mental health professionals in guiding GenAI development. It emphasizes the importance of ensuring that GenAI advancements are not only technologically sound but also ethically grounded and patient-centered.