Jurnal Aplikasi Manajemen (Nov 2018)
EFFECT OF LEADER MEMBER EXCHANGE AND PERCEIVED ORGANIZATIONAL SUPPORT ON INNOVATIVE WORK BEHAVIOR OF STAR RATED HOTEL EMPLOYEES
Abstract
This research aimed to determine the effect of Leader-Member Exchange (LMX) on Innovative Work Behavior (IWB) mediated by Perceived Organizational Support (POS) variable. This research used purposive sampling as a sampling technique. Samples of this study were 243 star rated hotel employees in Surabaya of the non-managerial level. Data collection was done by distributing a questionnaire. All returned questionnaires were analyzed using GCSA-based Structural Equation Modeling. The results revealed that LMX had a positive and significant effect on POS, POS had a positive and significant effect on IWB, and LMX had a positive and significant effect on IWB.
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