Fatores geradores de competitividade na manufatura: uma relação entre práticas e resultados FACTORS THAT GENERATE COMPETITIVENESS IN MANUFACTURING: A RELATIONSHIP BETWEEN PRACTICES AND RESULTS

Abstract

The current context and rapid change a lot of possibilities of decisions organizational environment becomes more complex. The global dimension of competition requires that companies will be administeredunder a new perspective that relations between the different areas of the organization. To this end, it is necessary to observe which are competitive surrounding priorities on the areas and leading the Organization to achieve higher levels of competitiveness. This work, through a vast documentary research in books, journals and Annals, installed a waiver in respect of the main priorities competitive. The consolidated results in 100 (one hundred and thirteen) items generators of competitiveness. These were classified into 14 (fourteen) groups: Lean Production, Benchmarking, Customer Relations, Technology, Integration, Eco Responsibility, Information, Flexibility, Cost, Quality, Innovation, Reliability, Training and Speed. Still, examined the interrelation between them through a vision of practices and outcomes. From this conclusion future objective studies for the use of these items or factors in the development of an organizational diagnostic tool that takes into account the complex relations of a production system. A dimensão global da competição exige que as empresas sejam administradas sob perspectivas que levem em consideração a integração entre as áreas da organização. Para tal, é necessário observar quais são as prioridades competitivas que afetam essas áreas. Objetiva-se, através de uma pesquisa documental, identificar os fatores geradores de competitividade às organizações. Os resultados se consolidaram em 107 fatores. Estes foram classificados em 14 grupos: Produção enxuta, benchmarking, relacionamento com clientes, tecnologia, integração, responsabilidade ecológica, informação, flexibilidade, custo, qualidade, inovação, confiabilidade, treinamento e rapidez. Com isso, analisou-se a inter-relação entre eles através de uma visão de práticas e resultados.