Validity and Reliability of the Persian Version of JSPE-HP Questionnaire (Jefferson Scale of Physician Empathy-Health Professionals Version)

Abstract

Background & Aims: Empathy plays an important role in patient’s relationship with his/her dentist or doctor. One of the most used tools for evaluation of empathy is the Jefferson Scale of Physician EmpathyHealth Professionals Version (JSPE-HP). The aim of this study was to validate the JSPE-HP for use among Iranian population. Methods: The English original version of the JSPE-HP questionnaire was translated into Persian language by a forward–backward translation method. Reliability was tested on 30 Dental and Medical students. Then validity and internal consistency were tested on 554 students. Results: The reliability coefficient (Cronbach's alpha) of the JSPE-HP was excellent (alpha: 0.83). The coefficient of test re-test reliability measured by ICC (Intra class correlation coefficient) was 0.82 (CI 95%: 0.80-0.87). Freshman students had higher scores than other students and this difference was significant (P=0.03). There was no significant difference on empathy scores between Dental and Medical students. Conclusion: The overall findings of this study indicate that the Persian version of the JSPE is a valid and reliable instrument for evaluating physician-patient empathy in Iranian Population

Keywords

• physician-patient relation
• empathy
• questionnaire
• cross-cultural comparison
• iran