Patient-initiated second medical consultations—patient characteristics and motivating factors, impact on care and satisfaction: a systematic review

• Benedict Hayhoe,
• Liora Shmueli,
• Joseph S Pliskin,
• Nadav Davidovitch,
• Geva Greenfield,
• Harumi Quezada-Yamamoto,
• Salman Rawaf,
• Amy Harvey

Affiliations

Benedict Hayhoe

Primary Care and Public Health, School of Public Health, Imperial College London Department of Life Sciences, London, UK

Liora Shmueli

Department of Management, Bar-Ilan University, Ramat-Gan, Israel

Joseph S Pliskin

Health Policy and Management, School of Public Health, Ben Gurion University of the Negev, Beer-Sheva, Israel

Nadav Davidovitch

Health Policy and Management, School of Public Health, Ben Gurion University of the Negev, Beer-Sheva, Israel

Geva Greenfield

Primary Care and Public Health, School of Public Health, Imperial College London Department of Life Sciences, London, UK

Harumi Quezada-Yamamoto

Primary Care and Public Health, School of Public Health, Imperial College London Department of Life Sciences, London, UK

Salman Rawaf

Primary Care and Public Health, School of Public Health, Imperial College London Department of Life Sciences, London, UK

Amy Harvey

Primary Care and Public Health, School of Public Health, Imperial College London Department of Life Sciences, London, UK