Identify and prioritize the critical factors for the success of the maturity of the digital transformation of the defense industry on the 1420 horizon

Abstract

Rapid development of information technology and the continuous process of digitalization, the current era is facing a continuous and comprehensive change in life, industry and the way it works. Different industries need technology foresight and digital transformation roadmaps to adapt effectively to the leading digital transformation of the next two decades. This is especially significant in the defense industry, which has had the opportunity to enter the global market after the arms embargo. this study aims to identify and prioritize the critical factors for the success of digital transformation maturity in a defense industry in three stages. In the first step, by systematic literature review, 41 completely related articles from scientific databases have been obtained. Using content analysis method, it has identified the critical success factors that affecting the maturity of digital transformation. In the second stage, using the opinions of experts in a fuzzy Delphi study, the explored factors are refined with a future-research perspective. In final step, it has prioritized the approved components from the experts' point of view with the help of the fuzzy best worst method. The results show that managerial infrastructure with 30.8% and cultural infrastructure with 27.3% play the most important role in the maturity of digital transformation of the studied industry. Also, components of processes and digital strategy in the management infrastructure, digital culture and cooperation in the cultural infrastructure, technology and digital ecosystem in the technology infrastructure, and digital skills and customer insight in the human infrastructure are the most important

Keywords

• technology foresight
• critical success factors
• digital transformation maturity
• cultural infrastructure
• industry 4.0