Methodical approach to product quality assessment

Abstract

The deepening of the European integration processes necessitates the development and implementation of approaches and mechanisms to increase their competitiveness in the activities of domestic economic entities. The experience of successful enterprises shows that it is expedient to introduce a quality management subsystem into the management system of business entities. The implementation of this task requires, first of all, the availability of an appropriate theoretical and methodological base, an important component of which is the question of determining and evaluating the quality of products. The results of the study of scientific works regarding methodical approaches to the assessment of product quality indicate the existence of a fairly wide range of positions of scientists, some of which require clarification, others – additions, and some are debatable. Based on the essence of the concept of «product quality», the provisions of the relevant international and domestic standards, the results of studying the positions of scientists, as well as practical experience, the methodical approach to product quality assessment has been improved. In particular, this procedure includes the stage of identifying requirements for the properties of products, which ensures the constant updating of the latter, and therefore, makes it possible to obtain reliable data on the actually achieved level of product quality. In addition, the methodical approach is built on the basis of the author's development on the quantitative determination of product quality, which provides accurate and complete data on the actual value of the latter, makes it possible to identify reasons and develop effective measures to improve quality. To evaluate the quality of products, it is proposed to use not only basic, but also target quality indicators, which makes it possible to determine the level of effectiveness of the enterprise’s functioning according to this criterion. We believe that the proposed approach will ensure the implementation of effective monitoring, control and analysis of the achieved level of product quality, and therefore will make it possible to develop and introduce quality improvement measures into the activities of domestic enterprises, which will contribute to increasing their competitiveness.

Keywords

• product quality
• enterprise
• own product characteristics
• product requirements
• methods of determining quality
• quality assessment methods