NEW PERSPECTIVE ANALYSIS OF MANAGEMENT GOVERNANCE IN FACING THE DIGITAL ERA IN BHAYANGKARA HOSPITAL H.S. SAMSOERI MERTOJOSO SURABAYA

Abstract

Clinical governance as system was first developed in the UK in the 90's decade. Some of the challenges that arise in healthcare services are still experiencing in balance between needs and health care providers, especially in small towns and rural areas. Even if we compare between the number of beds available throughout the hospital and the growing community needs, Indonesia is in the order of a country with a low ratio (0.8 per 1000) compared to other ASEAN countries. Many hospital managers are more focused on expansion of facilities and still look at the eye towards digital transformation due to their high bargaining position due to lack of competition. In addition to this, more and more hospitals in Indonesia have implemented the system of IT Hospital Information System including centralization of medical records database. However, due to lack of standardization documentation and business process, implementation of this IT system works independently and less integrated with other systems Bhayangkara Hospital H.S.Samsoeri Mertojoso Surabaya as one of the health facilities that provide health services has a very important role in improving public health, implementing health services and has a means of infrastructure and advanced quality, Professional and immoral. Bhayangkara Hospital H.S. Samsoeri Mertojoso Surabaya organizes police medical services and procedura l police health in the increase of the quality and safety of patients for police, civil servant police, his family and the general public.

Keywords

• analysis
• governance management
• hospitals