The Reality of Crisis Management in Jordanian Public Universities from the Perspective of Academic Leaders

Abstract

Objective: This study aims to identify the reality of crisis management in Jordanian public universities during the Covid-19 pandemic from the perspective of academic leaders in those universities. Methods: The study population consisted of all academic leaders in Jordanian public universities for the academic year (2021-2020). The study sample consisted of (216) academic leaders. Results: The results of the study show that the reality of crisis management in Jordanian public universities from the point of view of academic leaders came to a moderate degree in all areas (pre-crisis management, university readiness to manage crises, and dealing with crises). The results of the study show that there are statistically significant differences between the estimates of individuals due to job title in favor of department chairs. Conclusions: The study recommends improving university infrastructure and ensure readiness for crisis management. It also recommends establishing specialized departments concerned with crisis and data management.

Keywords

• Crisis management, crises, public universities, Jordan