USE OF ARTIFICIAL INTELLIGENCE TECHNIQUES IN QUALITY IMPROVING PROCESS

Abstract

Today, changing of competition conditions and customer preferences caused to happen many differences in the viewpoint of firms' quality studies. At the same time, improvements in computer technologies accelerated use of artificial intelligence. Artificial intelligence technologies are being used to solve many industry problems. In this paper, we investigated the use of artificial intelligence techniques to solve quality problems. The artificial intelligence techniques, which are used in quality improving process in the recent years, are artificial neural networks, expert systems, genetic algorithms and fuzzy logic.

Keywords

• Kalite, Yapay zekâ, Kalite kontrol, Kalite iyileştirme