المجلة الدولية للأداء الاقتصادي (Jun 2024)
Management Of Banking Operations and the impact of technology on the future Banks (Case Study Of Algerian Banks)
Abstract
The strategic management process enables exploration of future opportunities that can help develop business management in banks and reduce or minimize risks in the future. This study was conducted on a group of eight (8) Algerian banks: three (3) private banks, and five (5) public banks. The population of the study is the managers {General Director and his staff, department director and some district managers), and the study sample consisted of 80 individuals, with 10 representatives from each bank. The curriculum that is appropriate for this study involves analytical methods for testing hypotheses, as well as using the descriptive approach in building the theoretical aspect of the study. Data were collected through a questionnaire and analyzed using statistical methods through the program (spss). The most important result of this study is that Technology is one of the primary elements that demands close attention at the strategic management level due to its important role in bringing about fundamental changes to suit the requirements of the future. The study recommends that Algerian banks must recognize the significance of the relationship between their success and the direction of creativity in hiring technology and investing in the identification of customer preferences, and they must support technology in order to link strategic orientation towards technology and the general strategy of the bank.
