Satisfaction Evaluation of Civil Air Defense Engineering Renovated into Cooling Place from the Perspective of Public Experience

Abstract

Scientific and reasonable satisfaction evaluation is an excellent way to understand the effects of building (structure) renovation and public satisfaction. This study presents a satisfaction evaluation of civil air defense engineering renovated into cooling place from the perspective of public experience. First, a satisfaction evaluation indicator system was constructed for civil air defense engineering renovated into cooling place from the perspective of public experience, focusing on 5 first-level indicators—location condition, spatial status, physical environment, service management, and emotional experience—and 27 second-level indicators. Second, the matter-element extension and combined weighting method were introduced to establish a satisfaction evaluation model for civil air defense engineering renovated into cooling place from the perspective of public experience. Finally, the rationality of the index system and feasibility of the evaluation model were verified by considering civil air defense cooling centers as examples. This research can provide a basis for the further optimization of such projects and the development and management of cities, as well as new ideas or methods for the satisfaction evaluation of similar old buildings (structures) after renovation.

Keywords

• civil air defense engineering
• cooling place
• renovation
• satisfaction evaluation
• public experience
• matter-element extension