Revista Ciência em Extensão (Oct 2010)

The extension experience in good manufacturing practices at a commercial restaurant: a pilot project

  • Gardênia Márcia Silva Campos Mata,
  • Cláudia Lúcia de Oliveira Pinto,
  • Hércia Stampini Duarte Martino,
  • Helena Maria Pinheiro-Sant'Ana

Journal volume & issue
Vol. 6, no. 1
pp. 83 – 98

Abstract

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Face to the increase of meals eaten out, commercial restaurants must focus on the preparation of meals according to eating security rules, since food quality can affect population's health and well-being. This paper aimed at implementing good practices requirements at a Pilot Commercial Restaurant, from a preliminary diagnosis based in valid legislation. The restaurant's activities included: attendance and evaluation of good practices; evaluation of the manipulators' degree of knowledge about good practices; evaluation of costumers' satisfaction; elaboration of action's plans to improve building and organization; training courses; continued education at the workplaces and development of Good Practices Guide. After corrective measures, the classification of the Pilot Restaurant changed from Group 3 (0 to 50% adequacy) to Group 2 (51 to 75% adequacy). The results achieved at this study were satisfactory, showing that implementation of good practices is possible to achieve by adopting simple measures.

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