Assessment of pharmacists' oral health advice to clients without prescription using “By Proxy” method

Abstract

Background: In India, people commonly approach pharmacies rather than health professionals for their common ailments including oral health problems. Aim: To assess the type of medication and advice to clients without prescription provided for common oral health problems by pharmacists in Davangere city. Materials and Methods: A cross-sectional survey was conducted in which ten simulated clients visited pharmacy outlets and presented with different oral problems to the pharmacists. The response of the pharmacists was recorded and analyzed. Results: Pharmacists mostly dispensed antibiotics (44.4%), antipyretics (33.4%), mouth wash (60%), and Vitamin B complex (66.6%) for tooth ache, tooth ache with fever, bad breath, and ulcer. Seven pharmacists refused to provide medications without prescription from a dentist. Twenty six (42.6%) pharmacists recommended the subjects to visit a dentist, whereas 35 (57.4%) did not. Conclusion: Pharmacists provided medications to the simulated clients who came without prescription from a dentist. More than half of them did not recommend the clients to visit a dentist.

Keywords

• By proxy method
• mouth diseases
• oral ulcer
• pharmacists
• simulated clients