Examining post-error performance in a complex multitasking environment

Abstract

Abstract Previous work on indices of error-monitoring strongly supports that errors are distracting and can deplete attentional resources. In this study, we use an ecologically valid multitasking paradigm to test post-error behavior. It was predicted that after failing an initial task, a subject re-presented with that task in conflict with another competing simultaneous task, would more likely miss their response opportunity for the competing task and stay ‘tunneled’ on the initially errored task. Additionally, we predicted that an error’s effect on attention would dissipate after several seconds, making error cascades less likely when subsequent conflict tasks are delayed. A multi-attribute task battery was used to present tasks and collect measures of both post-error and post-correct performance. Results supported both predictions: post-error accuracy on the competing task was lower compared to post-correct accuracy, and error-proportions were higher at shorter delays, dissipating over time. An exploratory analysis also demonstrated that following errors (as opposed to post-correct trials), participants clicked more on the task panel of the initial error regardless of delay; this continued task-engagement provides preliminary support for errors leading to a cognitive tunneling effect.

Keywords

• Human error
• Multitasking
• Error-monitoring
• Cognitive tunneling
• Attention