Factors Influencing Employee Turnover and Personnel Stability in Hotels in Slovakia

Abstract

The development of tourism and hotel management depends on the ability of managers to recruit qualified employees, create an appropriate working environment and retainemployees. The main issue for managers is to determine how to stabilise personnelnumbers andreduce employeeturnover. The main aim of this paper is therefore to identify the key factors that affect employeeturnover and personnel stability in Slovakhotels. The research was conducted in selected hotels operating in Slovakia.The results revealed that poor career prospectsand non-transparent and unfair remunerationhave the greatest impact on employee turnover and personnel stability. It was also shown that personnel stability is mostly influenced byan appropriatecorporate culture and personal recognition.

Keywords

• Employee turnover
• hotel
• personnel stability
• employees.